01Process

Six steps, no padding.

We move quickly because the same two people do the work end to end — no hand-offs, no waiting on a third party. The plan below is the one we use internally, written so you can hold us to it.

  1. Step 01

    Discovery brief

    Send us your project through the contact form. We read every word, then reply within 24 hours with how we'd approach it, where we see the trade-offs, and an indicative scope and price band. If we're not the right fit, we say so up front — no pitch, no follow-up sequence.

    You receive

    • Reply within 24 hours
    • Honest fit assessment
    • Indicative scope + price band
  2. Step 02

    Direction demo

    We take the information and goals from your brief and start building straight away. Within a few days you get an early demo of your new site — enough to feel the direction. You pick the direction you want to go in and confirm we're heading the right way before we go any further.

    You receive

    • Early working demo of your site
    • A clear direction picked by you
    • Written sign-off before we build the rest
  3. Step 03

    Contract & subscription

    Once you've approved the direction in Step 02, we lock things in before any heavy build happens. You sign the contract and activate your subscription; in return, scope and pricing are fixed and we commit our full focus to your build. Short, clear, and out of the way before the real work starts.

    You receive

    • Signed contract
    • Subscription activated
    • Scope + price locked in writing
  4. Step 04

    Full build

    This is where the real work happens — turning the approved demo into the finished site with every page designed, every integration wired up, and every piece of content in place. You'll have a live staging URL from day one and written progress notes on a tight cadence so you always know where things are.

    You receive

    • Live staging URL from day one
    • Full site designed, built, and integrated
    • Written progress notes on a tight cadence
  5. Step 05

    Final touches & audit

    Before we launch, we run a full audit on the site — performance, SEO, accessibility, and best practices — and fix anything that comes up. Then we go through it end to end by hand: every form, every link, on every device. Nothing goes live until it scores well, feels right, and works everywhere.

    You receive

    • Performance, SEO + accessibility audit
    • Speed + polish pass on every page
    • Cross-browser and mobile testing
    • Forms, links, and analytics verified
  6. Step 06

    Launch & support

    We push the site live, monitor it for the first 48 hours, and stay on hand for 30 days of intensive post-launch support — bug fixes, copy tweaks, analytics setup. After that, your subscription keeps the site hosted, secure, and looked after by us for as long as you stay with us.

    You receive

    • Production launch + monitoring
    • 30 days of bug-fix + minor-edit support
    • Ongoing hosting, security + maintenance on your subscription

Ready?

Let's build something people remember.

Whether you need a new website, a brand refresh, or a custom web application — we're ready when you are.